ACTION STRATEGIES AND COMPETITIVE POTENTIAL OF CUSTOMS BROKERAGE FIRMS IN CARTAGENA DE INDIAS

Authors

  • Juan David Sepúlveda Chaverra
  • Lourdes Meriño Stand
  • María Judith Vélez Murillo
  • Cristian Flórez Echenique

DOI:

https://doi.org/10.15332/rl.v4i4.327

Keywords:

Competitive potential, Management, Strategic position

Abstract

This paper aims to establish the different typologies and relationships around the competitive strategies in the customs broking companies in Cartagena de Indias. An empirical study was completed using a competitive potential evaluation model in a sample of thirty companies in this business area; the results allowed doing a qualitative evaluation of the strategies, the analysis of concurrence of the strategies and the elements that support the development of the competitive ideal within this sector. This showed that there is not a single approach in strategy development, and that there is a great dispersion in the management approach, and a follow-up model for the referenced competitors. It was also possible to find that infrastructure, positioning and customer satisfaction are the drivers of the competitive development of this companies.

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References

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Published

2012-01-01

How to Cite

Sepúlveda Chaverra, J. D., Meriño Stand, L., Vélez Murillo, M. J., & Flórez Echenique, C. (2012). ACTION STRATEGIES AND COMPETITIVE POTENTIAL OF CUSTOMS BROKERAGE FIRMS IN CARTAGENA DE INDIAS. Lebret, 4(4), 47–69. https://doi.org/10.15332/rl.v4i4.327

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Section

Articles